Mon - Thurs - 8:30a - 4:00p

Fri - 8:30a - 3:30p


Toll Free 855.DOC.MARK

Our Policies

Privacy Policy

All information gathered through your order is kept strictly confidential and will not be distributed to any company or individual. The information will be used only to make sure that your order gets delivered to you in the timeliest manner possible. If you need to change anything about your order, please email us .

Appointment Cancellation Policy

A two-business day notice is required for appointment cancellations and/or rescheduling or the cost of the scheduled visit will be charged. The visit can be rescheduled and the charge can be applied to the future visit.

Shipping Policy

We ship via UPS Ground unless otherwise specified by the customer at the time of order. In the ordering process, you will be given the opportunity to select 1 or 2 day shipping. Most orders are processed and shipped within 2 business days of placement.

Return Policy

We stand by our products and support a generous return policy. All supplements must be returned unopened within 30 days of purchase date. Due to the nature of supplements, we cannot provide refunds for any supplements that have been opened, tested, or otherwise not fit for resale. Please, do not return opened bottles or containers in any way, shape or fashion.

Payment Policy

We only accept MasterCard, Visa, and Discover credit cards on our website. Payments made in person at the clinic can be made by cash or credit card. We do not accept checks. Click here to view information in regards to patient consultations.


Our office does not accept insurance. Payment is expected at time of service with cash or credit card. Check with your healthcare insurer to see if your office visit can be reimbursed. Also, PPO insurance may cover lab work.